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Conflict Resolution & Mediation Training PDF Print E-mail
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Thursday, 19 August 2004

Using dynamic and experienced facilitators we can deliver training on all issues surrounding conflict at work, such as health and safety, managing aggression, legal aspects, physical intervention and work-related stress. As part of our initial consultation process we work closely with the management team to identify your company’s requirements and training needs, after all nobody knows the company better than you. We can also conduct a review of working practices to see where problems may arise and what can be done to reduce or even eliminate these issues. The benefits of our training include:-

  • Preventing verbal and physical attacks
  • Developing best practice for individual, team and management response to violent incidents
  • Improved corporate responsibility
  • Increased team morale
  • Reduction in days lost to sickness

All solutions and training are truly bespoke and a full post training report is generated for management as a matter of course. At the core of all our training is the personal safety toolkit which offers all employees a range of skills and techniques which can be utilised to de-escalate potentially volatile situations The training not only protects your team but also protects your brand by giving you a professional confident workforce which build value into your company Our work has helped numerous diverse organisations to manage these issues effectively - enhancing employee safety, confidence and performance.

Delta Training Solutions

This is a small sample of some of the testimonials we have received

“The benefits of this training have been clear from the first day that it began” E.M.-HR director for a national private parking company.

“I never expected to enjoy this training- how wrong I was, fantastic, thank you” Team member of a large adult education centre.

“On a scale of one to ten, it is a ten plus” Teaching assistant at a North East College

“The training was very relevant to address the issues I had with staff safety” J.B.-Health and Safety manager at a North East college

Our professional and enthusiastic consultants will provide the flexible solutions your company needs to address issues of conflict and violence in the workplace.

Last Updated ( Wednesday, 15 April 2009 )